FAQs
Coaches
FAQs for Trainers
How do I get paid?
Payments are securely processed through the Athlete Connect platform. Once a session is complete, your payment will be transferred to your account. Trainers set their own rates, and the platform takes a small fee for facilitating the connection and managing the transaction.
Do I need to commit to a minimum number of sessions?
No, you don’t need to commit to a minimum number of sessions. Trainers can accept as many or as few athletes as they want. However, we do recommend being clear with athletes about your availability to help manage expectations.
Can I set my own rates and availability?
Yes, trainers have full control over their rates and schedules. You can adjust your availability and set the prices that reflect your expertise and the type of training you offer.
How do I connect with athletes?
Once you’ve set up your profile and verified your background, athletes will be able to find you through the platform. You’ll be able to browse athletes’ profiles, see their goals, and reach out to potential clients. Athletes can also book sessions directly with you through the platform.
What happens if an athlete cancels a session?
Each trainer sets their own cancellation policy. You’ll be notified of cancellations or reschedules, and the platform allows you to manage these situations according to the terms you’ve outlined in your profile.
How do I track my athlete’s progress?
Athlete Connect includes tools for trainers to document session notes, set goals, and track athletes’ progress. You can input information after each session to keep track of how well your athlete is progressing toward their goals.
What qualifications do I need to become a trainer?
Trainers must have verifiable credentials in their specific sport or field. We recommend certifications or experience in coaching, personal training, or specific sport-related training. We also require a background check as part of the verification process to ensure the safety of all users.
Athletes
FAQs for Athletes
How do I know if a trainer is a good fit for me?
You can browse detailed profiles of trainers that include their experience, specialties, certifications, and reviews from other athletes. We also recommend you answer specific questions during sign-up to ensure you’re matched with a trainer who aligns with your goals, sport, and skill level.
Are trainers verified and background-checked?
Yes, every trainer on Athlete Connect must complete a thorough background check and verification process before they are approved to offer sessions on the platform. This ensures you’ll only work with professionals you can trust.
How do I track my progress?
Our platform includes a built-in tracking system where you and your trainer can set goals, document progress, and review notes from each session. You’ll be able to see your improvement over time and stay on top of the goals you’ve set together.
Can I change my trainer if I’m not satisfied?
Yes, you have the flexibility to change trainers if you feel they are not the right fit. We encourage open communication with your trainer, and if necessary, you can search for another trainer whose expertise and approach better align with your needs.
How do I book a session with a trainer?
Simply search for a trainer, select your preferred session time, and book directly through the platform. Payment is securely processed at the time of booking, and you’ll receive a confirmation of your session.
What if I need to cancel or reschedule a session?
You can cancel or reschedule a session with sufficient notice. Each trainer has their own cancellation policy, which you will be able to review before confirming your booking.
What sports and training types are available?
Athlete Connect offers training across a wide range of sports and skills, from team sports like football and basketball to individual sports like tennis, golf, and swimming. You’ll find trainers who specialize in physical conditioning, mental coaching, injury prevention, and more.
Empowering Your Journey
— On Both Sides of the Game
Address
1234 Maple Street, Santa Monica,
California 90210
California 90210
Get in Touch
+1 (234) 567-8901